Nitor Creations in a Key Role in the Change Project of Itella's Contact Information System

Jun 14, 2013, 11:07 AM

Nitor Creations was in a key role in the change project of the contact information system of Itella. The challenge in the solution was, that it required modifications to the entire value stream and the channels used to receive service orders. These channels included the Internet, phone service and the orders received through paper form scanning. Nitor took part in the project right from the beginning in solution concepting, architecture design and in the implementation project.

"Nitor had a key role in the project. I am especially satisfied with the fact that the solution was implemented in schedule despite a number of challenges along the way. And within the bugdet.", says Marcus Gustafsson from Itella.

The project was launched during a vast renewal program. Although splitting the delivery into several deployments proved to be challenging, the team managed it well. The individual deployments were implemented in a controlled manner and in schedule. The deployments covered new releases of several business-critical systems.

"Co-operation with the customer went really well and the team did a great job. This is a great demonstration of the attitude, professionalism and stregths of test automation by the project team.", thanks Olli Auvinen from Nitor Creations.

More information:

Matti Vilmi, Chief Executive Officer
Nitor Creations Oy
Puh: +358 45 1204 747
E-mail: firstname.lastname(at)

Marcus Gustafsson, Solution Manager
Itella Oyj
Tel: +358 40 820 5106
E-mail: firstname.lastname(at)

About Itella and Itella Posti

Itella provides solutions for managing information and product flows. Itella operates in the fields of mail communications, logistics, and financial management in Europe and Russia.

Net sales in 2012 amounted to EUR 1,947 million. The number of staff is approximately 27,500. Corporate services are delivered under the Itella brand, while the Posti brand is used for services targeted at consumers in Finland.

About Nitor Creations

Nitor Creations develops demanding, business-driven software solutions. Our services ensure the operation of business critical systems accurately, reliably and efficiently.

Suomen Asiakastieto chose Nitor Creations Ltd as the strongest company in Uusimaa county in 2011. Nitor is a regional winner (Uusimaa) in Ernst & Young Entrepreneur of the Year 2012 competition and made it to the top 20 fastest growing technology companies in Deloitte Technology Fast 50 ranking in 2012.